Kentik Research Chart: Kentik Customer Research

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This data was sourced directly from verified users of Kentik by TechValidate.

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Respondent Details

Statements from the following verified business professionals were used to create this chart:

	Company Size	Industry	Response
IT Manager	Medium Enterprise	Media & Entertainment	Not enough operational details to solve network problems Network visibility siloed, hard to share Poor visibility into Internet traffic delivery
Network Administrator	Medium Enterprise	Telecommunications Services	Couldn’t detect issues before they impacted users Not enough operational details to solve network problems Took too long to generate network analysis and planning reports Network visibility siloed, hard to share Poor visibility into Internet traffic delivery DDoS defense solutions weren’t accurate or automated enough
Engineer	Small Business	Financial Services	Not enough operational details to solve network problems Took too long to generate network analysis and planning reports Network visibility siloed, hard to share Poor visibility into Internet traffic delivery DDoS defense solutions weren’t accurate or automated enough
Engineer	Small Business	Media & Entertainment	Poor visibility into Internet traffic delivery
Network Administrator	Medium Enterprise	Telecommunications Services	Couldn’t detect issues before they impacted users
IT Architect	Educational Institution	Educational Institution	Couldn’t detect issues before they impacted users Not enough operational details to solve network problems Poor visibility into Internet traffic delivery
Chief Information Officer	Educational Institution	Educational Institution	Took too long to generate network analysis and planning reports Network visibility siloed, hard to share Poor visibility into Internet traffic delivery DDoS defense solutions weren’t accurate or automated enough
Engineer	Small Business	Computer Services	Couldn’t detect issues before they impacted users Not enough operational details to solve network problems DDoS defense solutions weren’t accurate or automated enough
Engineer	Medium Enterprise	Infrastructure and Engineering	Network visibility siloed, hard to share DDoS defense solutions weren’t accurate or automated enough
Engineering Director	Small Business	Computer Services	Couldn’t detect issues before they impacted users Not enough operational details to solve network problems Took too long to generate network analysis and planning reports Lacked usable APIs to drive network automation DDoS defense solutions weren’t accurate or automated enough

Poor visibility into internet traffic delivery	72%
Took too long to generate network analysis and planning reports	50%
Not enough operational details to solve network problems	46%
Couldn’t detect issues before they impacted users	40%
Network visibility siloed, hard to share	38%
DDoS defense solutions weren’t accurate or automated enough	36%
Lacked usable APIs to drive network automation	17%

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