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TechValidate Research on Kentik

These pages present data that TechValidate has sourced via direct research with verified customers and users of Kentik. TechValidate stands behind the authenticity of all published data. Learn more »



267 Customers Surveyed

2,206 Data Points Collected

22 Published TechFacts

7 Published Charts

3 Published Case Studies



Selected Research Highlights


Kentik Customer Research

What are the key operational benefits from deploying Kentik?

Faster problem resolution
75%
Increased IT / network operations productivity
61%
Increased network security / improved DDoS defense
60%
Improved user experience / service quality
43%
Self-service of network visibility by internal or external customers
32%
OPEX savings
19%
CAPEX savings
16%

Kentik Customer Statistic

Kentik Detect improves MTTR and MTTI for its customers by over 40%.

Kentik Case Study

Cloud Services Provider Immedion Gains Network Traffic Intelligence with Kentik

Introduction

This case study of Immedion is based on a June 2017 survey of Kentik customers by TechValidate, a 3rd-party research service.

David Johnson, IT Director of Immedion:

“Other tools we evaluated took minutes to perform tasks that Kentik performs in seconds.

Our network uptime has increased and our service level has greatly improved by leveraging Kentik to quickly detect DDoS attacks and automate the mitigation process."

Challenges

Prior to Kentik, Immedion experienced:

  • Poor visibility into its internet traffic delivery
  • Too much required to generate network analysis and planning reports
  • DDoS defense solutions weren’t accurate or automated enough

Use Case

Immedion selected Kentik for:

  • Long-term retention of full network data details
  • Scalability to handle large network infrastructure
  • Power and flexibility of anomaly detection
  • DDoS detection & mitigation capability
  • Real-time, ad-hoc big data analytics

Results

With Kentik, Immedion achieves:

  • Increased network security & improved DDoS defense — with 50-100% more attacks defended
  • Increased IT & network operations productivity
  • User experience improvement of 50-100%

Kentik Case Study

Pennsylvania’s Chesconet Boosts Network Performance and Security with Kentik Detect

Introduction

This case study of Chester County Community Network (Chesconet) is based on a June 2017 survey of Kentik customers by TechValidate, a 3rd-party research service.

Larry Konig, Network Operations Manager of Chesconet:

“We were in the market for a replacement for our existing NetFlow-tracking software package for a while. Most of the replacement solutions we considered turned out to be very, very expensive and required using the vendor’s dedicated hardware.

Kentik’s solution generates reports for us way faster than our old system ever did and it retains data longer. Now we can generate monthly reports for our customers rather than daily or weekly reports.

The best surprise with Kentik is the platform’s DDoS detection and mitigation capabilities. Kentik’s capabilities are having us re-think how we’re going to mitigate DDoS activity in the future."

Challenges

Chesconet found that generating network analysis and planning reports required too much of its team’s time.

Use Case

Chesconet selected Kentik for:

  • Long-term retention of full network data details
  • Power and flexibility of anomaly detection
  • Real-time, ad-hoc big data analytics
  • Quality and openness of API
  • SaaS ease of deployment

When compared to competition, Chesconet rates Kentik best-in-class for:

  • Analytics & reporting
  • Anomaly & DDoS detection
  • API & automation-friendliness
  • Scalability & performance
  • Ease of deployment

Results

With Kentik, Chesconet achieves:

  • Increased network security and improved DDoS defense — with 25-50% more attacks defended
  • Self-service of network visibility — with 50-100% better use experience
  • Faster problem resolution
  • CAPEX savings
  • OPEX savings

Kentik Customer Satisfaction

Kentik received a +56 NPS based on a survey of 107 customers.

Kentik Customer Research

Where and by how much did Kentik improve your network KPIs?

S More than 100% S 100%-50% S 25% - 50% S 25%-10% S Up to 10%

Attacks defended
MTTR / MTTI
SLA payouts
Total network uptime
User experience


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About Kentik

Kentik is the network intelligence company that helps deliver optimal network experience to customers and users. Kentik is the big data platform that's purpose-built to turn network data — NetFlow, sFlow, IPFIX, BGP, and performance metrics — into valuable real-time intelligence for digital operations. Unbounded ad-hoc analytics and anomaly detection help you improve operations, optimize capacity, resolve anomalies, automate DDoS defense, and protect your applications and service performance.

Kentik Website   Kentik Website