TechValidate Research on Kentik

These pages present data that TechValidate has sourced via direct research with verified customers and users of Kentik. TechValidate stands behind the authenticity of all published data. Learn more »

268 Customers Surveyed

2,213 Data Points Collected

49 Published TechFacts

7 Published Charts

3 Published Case Studies

Selected Research Highlights

Kentik Customer Satisfaction

Kentik received a +61 NPS based on a survey of 153 customers.

Kentik Case Study

Cloud Services Provider Immedion Gains Network Traffic Intelligence with Kentik


This case study of Immedion is based on a June 2017 survey of Kentik customers by TechValidate, a 3rd-party research service.

David Johnson, IT Director of Immedion:

“Other tools we evaluated took minutes to perform tasks that Kentik performs in seconds.

Our network uptime has increased and our service level has greatly improved by leveraging Kentik to quickly detect DDoS attacks and automate the mitigation process."


Prior to Kentik, Immedion experienced:

  • Poor visibility into its internet traffic delivery
  • Too much required to generate network analysis and planning reports
  • DDoS defense solutions weren’t accurate or automated enough

Use Case

Immedion selected Kentik for:

  • Long-term retention of full network data details
  • Scalability to handle large network infrastructure
  • Power and flexibility of anomaly detection
  • DDoS detection & mitigation capability
  • Real-time, ad-hoc big data analytics


With Kentik, Immedion achieves:

  • Increased network security & improved DDoS defense — with 50-100% more attacks defended
  • Increased IT & network operations productivity
  • User experience improvement of 50-100%

Kentik Customer Testimonial

We can look at data from Kentik for any malicious activity and analyze the data to avoid harm to our infrastructure which can impact our cost.

Network Administrator, Global Financial Investment Firm

Kentik Customer Research

What are the main ways you use Kentik?

Network monitoring / troubleshooting
Peering & transit analytics
DDoS defense
Capacity planning & optimization
Network security / forensics
External or cross-organizational network visibility
Network automation

Kentik Case Study

Ivy League Research University Leverages Kentik for Network Traffic Intelligence


This case study of an educational institution is based on a June 2017 survey of Kentik customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

“Kentik gives us increased visibility into our Cloud First Initiative efforts, providing us with powerful and concrete ways to examine the landscape of cloud vendors already in use, and the ability to monitor our peerings as initiative progress.”


Prior to Kentik, the university experienced:

  • Poor visibility into its internet traffic delivery
  • A need to replace its existing, aged tool

Use Case

The university selected Kentik for:

  • Peering & transit analytics
  • Capacity planning & optimization
  • Network monitoring & troubleshooting

Compared to the competition, the university rates Kentik significantly better at:

  • Analytics & reporting
  • API & automation capabilities
  • Scalability & performance


With Kentik, the university achieves:

  • MTTR / MTTI improvement of 10-25%
  • User experience & service quality improvement of 50-100%
  • Greater IT & network operations productivity

Kentik Customer Research

What alternative solutions did you consider prior to purchasing Kentik?

Open source / Home-grown
Arbor Networks
NetScout Systems

More to Explore

About Kentik

Kentik is the network intelligence company that helps deliver optimal network experience to customers and users. Kentik is the big data platform that's purpose-built to turn network data — NetFlow, sFlow, IPFIX, BGP, and performance metrics — into valuable real-time intelligence for digital operations. Unbounded ad-hoc analytics and anomaly detection help you improve operations, optimize capacity, resolve anomalies, automate DDoS defense, and protect your applications and service performance.

Kentik Website   Kentik Website