TechValidate Research on Hiya


Hiya Customer Research

Average Answer Rate for Service Calls Increases with Hiya Connect

When asked how average answer rate improved with Hiya Connect, organizations who use Hiya Connect for services calls said:

10% or less : 7%
By 11-20%: 27%
By 21-30%: 27%
By 31-40%: 33%
By 50%+: 7%




About This Data

This data was sourced directly from verified users of Hiya by TechValidate.

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