TechValidate Research on Hiya

TechValidate Customer Research Library / Hiya / Charts /

Hiya Customer Research

Challenges with other branded call solutions

If you’ve experienced challenges with other branded call solutions, which statement(s) best describes the challenge(s)?

I can't see which calls were influenced with identity
14%
I haven't had a good experience with customer service or support
13%
I don't have transparency into how the solution works
11%
I don't have 24/7 control to update what is displayed on outbound call displays
14%
The network reach is too low to make an impact
2%
Source: TechValidate survey of Hiya Connect users (2022)
Validated
  Published: Mar. 2, 2023   TVID: 376-F28-B2C




About This Data

This data was sourced directly from verified users of Hiya by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

Respondent Details


More Research on Hiya



© Copyright 2024 SurveyMonkey. All marks used on this site are the property of their respective owners. Privacy Policy Terms of Use