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TechValidate Research on Gusto

TechValidate Customer Research Library / Gusto / Charts /

Gusto Customer Research

What does Gusto do better than your previous payroll provider? (choose many)

Gusto is easier to use	74%
With Gusto, my firm spends lesser time running payroll	40%
Gusto is more automated	54%
With Gusto, there are fewer errors	26%
Gusto has more/better integrations with other apps I use	30%
My clients are more satisfied with Gusto	30%
Gusto's customer service is better	39%
Gusto is more delightful to use	35%
Nothing, it is about the same	8%

About This Data

This data was sourced directly from verified users of Gusto by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

Respondent Details

Company Size	Industry	Response
Director	Small Business	Financial Services	Gusto is more automated My clients are more satisfied with Gusto
Other	Small Business	Professional Services	Gusto is easier to use With Gusto, there are fewer errors Gusto's customer service is better
Partner/Principal	Small Business	Service Provider	Gusto is easier to use With Gusto, there are fewer errors Gusto has more/better integrations with other apps I use My clients are more satisfied with Gusto
Client Support	Small Business	Professional Services	Gusto is more automated
Partner/Principal	Small Business	Professional Services	Gusto is easier to use With Gusto, my firm spends lesser time running payroll Gusto is more automated My clients are more satisfied with Gusto Gusto's customer service is better Gusto is more delightful to use
Staff Accountant	Small Business	Financial Services	Gusto is easier to use Gusto has more/better integrations with other apps I use My clients are more satisfied with Gusto
Staff Accountant	Small Business	Professional Services	Gusto is easier to use Gusto is more automated
Outsourced CFO	Small Business	Professional Services	Gusto is easier to use With Gusto, my firm spends lesser time running payroll Gusto is more automated With Gusto, there are fewer errors My clients are more satisfied with Gusto Gusto's customer service is better Gusto is more delightful to use
Other	Small Business	Financial Services	Gusto is easier to use
Other	Small Business	Financial Services	With Gusto, my firm spends lesser time running payroll Gusto's customer service is better

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