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MedHx Case Study

Memorial Healthcare System Identifies and Avoids Duplicate Medication Therapies for HFrEF Patients, Avoiding ADE with Technology


This case study of Memorial Healthcare System is based on a December 2021 survey of MedHx customers by TechValidate, a third-party research service.

“A beta-blocker with mortality benefit was ordered upon discharge for a HFrEF [heart failure with reduced ejection fraction] patient, and the medication was picked up by the patient. However, there was overlap with a previously ordered beta-blocker. I was able to identify the overlap and prompt the patient whether they were taking both. Patient confirmed they were taking both and the software enabled me to prevent a duplication of therapy.” 

Perry T, Pharmacist, Memorial Healthcare System 


The business challenges that led Memorial Healthcare System to evaluate and ultimately select MedHx:

  • Patients not taking medications as directed
  • Duplicate medications

The primary sources of readmissions:

  • Difficulty following home care and/or complications from home care

Use Case

Most effective methods or tools when helping their patients adhere to their treatment plans:

  • MedHx Companion
  • Interviews with patients and family members


Memorial Healthcare System achieved the following results with MedHx:

  • Feels their patient records are 85% complete

About This Data

This data was sourced directly from verified users of DrFirst by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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