TechValidate Research on DrFirst

MedHx Case Study

Visibility into Patients’ Medication Adherence Enables LifePoint Hospitals to Intervene and Reduce Readmissions with MedHx


This case study of LifePoint Hospitals, Inc. is based on a December 2021 survey of DrFirst customers by TechValidate, a third-party research service.


The business challenges that led LifePoint Hospitals to evaluate and ultimately select MedHx:

  • Incomplete medication history data

The primary sources of readmissions:

  • Medication non-adherence
  • Difficulty following home care and/or complications from home care

Use Case

Most effective methods or tools when helping patients adhere to their treatment plans:

  • MedHx Companion
  • EHR functionality
  • Interviews with patients and family members


LifePoint Hospitals achieved the following results with DrFirst:

  • Feels their patient records are 75% complete

LifePoint Hospitals agreed with the following statement, “MedHx Companion has improved our ability to monitor medication adherence with our patients and intervene when necessary.”

About This Data

This data was sourced directly from verified users of DrFirst by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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