TechValidate Research on Crisis Prevention Institute


Crisis Prevention Institute Case Study

Baker College (Michigan) – Paul Zang

Introduction

This case study of Baker College is based on an August 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

“I’ve been teaching CPI since the 1990s and the program has consistently been well received with good evaluations over all these years.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

Challenges

  • Sought CPI training to:
    • Reduce disruptive incidents
    • Improve customer and employee interactions
    • Improve staff confidence in working with challenging clients
    • Improve staff skills in managing behaviors

Environment

  • Categorizes their organization as higher education.

Results

  • Achieved return on investment with CPI by improving staff skills and confidence.




About This Data

This data was sourced directly from verified users of Crisis Prevention Institute by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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