Crisis Prevention Institute Children's Bureau-California

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Crisis Prevention Institute Case Study

Children’s Bureau – California

Introduction

This case study of Children’s Bureau is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

“In our highly volatile client atmosphere, this training works.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“CPI helps our staff safely recognize and de-escalate clients’ risky behaviors before they can reach the next level, which reduces the possibility of physical restraint.”

Challenges

Sought Nonviolent Crisis Intervention training to improve staff skills in managing behaviors.

Environment

Categorizes their mental health organization as an outpatient center.

Results

Reduced challenging/disruptive behaviors by over 50% since implementing CPI de-escalation techniques.
Decreased the use of physical restraint and seclusion by 75—99% since implementing CPI training.
Agrees that the enhanced content has helped them, their staff, and their organization.
Achieved return on investment with CPI by:
- Meeting regulatory compliance
- Reducing injuries
- Reducing liability
- Improving staff skills and confidence

TechValidate Research on Crisis Prevention Institute

Children’s Bureau – California

Introduction

Challenges

Environment

Results

Organization Profile

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