TechValidate Research on Crisis Prevention Institute


Crisis Prevention Institute Case Study

University of New Mexico Hospital

Introduction

This case study of University of New Mexico Hospital is based on a May 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“CPI training improved my organization’s HCAHPS score.”

“CPI training has allowed staff to de-escalate patients quicker, while maintaining a safer environment.”

Challenges

  • Sought Nonviolent Crisis Intervention® training to meet regulatory compliance.

Environment

  • Categorizes their healthcare environment as behavioral.

Results

  • Reduced challenging/disruptive behaviors by 40—49% since implementing CPI de-escalation techniques.
  • Decreased the use of physical restraint and seclusion by 50—74% since implementing CPI training.
  • Agrees that the enhanced content has helped them, their staff, and their organization.
  • Achieved return on investment with CPI by:
    • Meeting regulatory compliance
    • Reducing injuries
    • Reducing liability




About This Data

This data was sourced directly from verified users of Crisis Prevention Institute by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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