TechValidate Research on Crisis Prevention Institute


Crisis Prevention Institute Case Study

Medium Enterprise Health Care Company – US Virgin Islands

Introduction

This case study of a medium enterprise health care company is based on a May 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“I love the organization. As a Certified Instructor, CPI is the greatest organization to be a part of.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“CPI training improved my organization’s HCAHPS score.”

“Nonviolent Crisis Intervention® training builds rapport and skill.”

Challenges

  • Sought Nonviolent Crisis Intervention training to:
    • Meet regulatory compliance
    • Improve organizational culture
    • Improve staff confidence in working with challenging clients
    • Improve staff skills in managing behaviors

Environment

  • Categorizes their healthcare environment as behavioral

Results

  • Reduced challenging/disruptive behaviors by 40—49% since implementing CPI de-escalation techniques
  • Decreased the use of physical restraint and seclusion by 75—99% since implementing CPI training
  • Agrees that the enhanced content has helped them, their staff, and their organization
  • Achieved return on investment with CPI by:
    • Meeting regulatory compliance
    • Improving staff skills and confidence




About This Data

This data was sourced directly from verified users of Crisis Prevention Institute by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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