TechValidate Research on Crisis Prevention Institute


Crisis Prevention Institute Case Study

Kaiser Permanente – California

Introduction

This case study of Kaiser Permanente – California is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

“I think CPI is very efficient and allows us to identify the stages of behaviors and how to support or react to individuals with high-risk behavior.”

“CPI has been very helpful at my facility.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

Challenges

Sought Nonviolent Crisis Intervention® training to:

  • Reduce workplace violence rate
  • Improve staff confidence in working with challenging clients
  • Improve staff skills in managing behaviors

Environment

Categorizes their mental health environment as an inpatient center.

Results

  • Reduced challenging/disruptive behaviors by over 50% since implementing CPI de-escalation techniques.
  • Decreased the use of physical restraints and seclusions by 25—49% since implementing CPI training.
  • Achieved return on investment with CPI by:
    • Meeting regulatory compliance
    • Reducing injuries
    • Reducing worker compensation claims
    • Reducing staff turnover
    • Reducing liability




About This Data

This data was sourced directly from verified users of Crisis Prevention Institute by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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