TechValidate Research on Crisis Prevention Institute

TechValidate Customer Research Library / Crisis Prevention Institute / Case Studies /

Case Study: State & Local Government Hospital

Introduction

This case study of a state & local government is based on a August 2015 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

Share

Embed

Download

“CPI training has improved my organization’s HCAHPS score.”

“CPI refreshers challenge staff to learn from past experiences. It also challenges their actions in response to difficult clients.”

“CPI provides healthcare providers with the necessary tools to deal with challenging clients in a safe manner.”

Challenges

Sought Nonviolent Crisis Intervention® training in order to:

  • Meet regulatory compliance
  • Improve staff confidence in working with challenging clients
  • Improve staff skills in managing behaviors

Environment

  • Has gone through the following CPI advanced training programs:
    • Trauma Informed Care
    • Enhanced Verbal Skills
    • Applied Physical Training
  • Provides refresher training to their staff every 6 months.
  • Categorizes their healthcare environment as behavioral.

Results

  • Reduced challenging / disruptive behaviors by 30—39% since implementing CPI de-escalation techniques.
  • Decreased the use of physical restraint and seclusion by 25—49% since implementing CPI training.

Organization Profile

The organization featured in this case study asked to have its name publicly blinded because publicly endorsing vendors is against their policies.

TechValidate stands behind the authenticity of this data.

Organization Size:
State & Local

Industry:
Government

About Crisis Prevention Institute

CPI is a standard-setting resource for organizations that serve society’s most vulnerable. Their proven model for staff training and personalized support empowers professionals who strive to sustain true cultures of compassion.

Learn More:

Crisis Prevention Institute

Source: TechValidate survey of a State & Local Government Agency
Validated
  Published: Aug. 3, 2016   TVID: E0D-E42-02B




About This Data

This data was sourced directly from verified users of Crisis Prevention Institute by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


More Research on Crisis Prevention Institute



© Copyright 2024 SurveyMonkey. All marks used on this site are the property of their respective owners. Privacy Policy Terms of Use