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Crisis Prevention Institute Case Study

Commission Scolaire de Laval – Québec

Introduction

This case study of Commission scolaire de Laval is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

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“As a result of CPI training, our staff feel more competent to respond to crisis situations.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

Challenges

  • Sought Nonviolent Crisis Intervention® training to:
    • Reduce workplace violence rate
    • Reduce worker compensation claims
    • Improve organizational culture
    • Improve staff confidence in working with challenging student behaviors
    • Improve staff skills in managing behaviors

Environment

  • Categorizes their school as:
    • An urban school
    • A public school
    • A special education school

Results

  • Reduced challenging/disruptive behaviors by 30–39% since implementing CPI de-escalation techniques.
  • Decreased the use of physical restraint and seclusion by 50–74% since implementing CPI training.
  • Achieved return on investment with CPI by improving staff skills and confidence.

Organization Profile

Organization:
Commission scolaire de Laval

Industry:
Educational Institution

About Crisis Prevention Institute

CPI is a standard-setting resource for organizations that serve society’s most vulnerable. Their proven model for staff training and personalized support empowers professionals who strive to sustain true cultures of compassion.

Learn More:

Crisis Prevention Institute

Source: Lyne Leblanc, Counselor, Commission scolaire de Laval
Validated
  Published: Sep. 29, 2016   TVID: D91-61F-16D




About This Data

This data was sourced directly from verified users of Crisis Prevention Institute by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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