TechValidate Research on Crisis Prevention Institute

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Crisis Prevention Institute Case Study

Medium Enterprise Health Care Company

Introduction

This case study of a medium enterprise health care company is based on an August 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

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“I give CPI a 10 out of 10 Net Promoter® rating because the training is proven to be the best way to manage patients and avoid litigation.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“CPI training improved my organization’s HCAHPS score.”

“With this training, our staff communicate better as a team in crisis situations, we have not had any reported staff injuries, and no patients have reported harm.”

Challenges

  • Sought Nonviolent Crisis Intervention® training to:
    • Meet regulatory compliance
    • Reduce workplace violence rate
    • Reduce worker compensation claims
    • Improve organizational culture
    • Improve staff confidence in working with challenging clients
    • Improve staff skills in managing behaviors

Environment

  • Categorizes their healthcare environment as behavioral.

Results

  • Reduced challenging/disruptive behaviors by over 50% since implementing CPI de-escalation techniques.
  • Decreased the use of physical restraint and seclusion by 75—99% since implementing CPI training.
  • Agrees that the enhanced content has helped them, their staff, and their organization.
  • Achieved return on investment with CPI by:
    • Meeting regulatory compliance
    • Reducing injuries
    • Reducing worker compensation claims
    • Reducing liability
    • Improving staff skills and confidence

Company Profile

The company featured in this case study asked to have its name publicly blinded because publicly endorsing vendors is against their policies.

TechValidate stands behind the authenticity of this data.

Company Size:
Medium Enterprise

Industry:
Health Care

About Crisis Prevention Institute

CPI is a standard-setting resource for organizations that serve society’s most vulnerable. Their proven model for staff training and personalized support empowers professionals who strive to sustain true cultures of compassion.

Learn More:

Crisis Prevention Institute

Source: TechValidate survey of a Medium Enterprise Health Care Company
Validated
  Published: Sep. 14, 2016   TVID: CE5-542-B4A




About This Data

This data was sourced directly from verified users of Crisis Prevention Institute by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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