TechValidate Research on Crisis Prevention Institute


Case Study: Foster Care Nonprofit

Introduction

This case study of a small business non-profit company is based on a December 2015 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“CPI has improved staff de-escalation skills, improved overall safety, and has become engrained in our training.”

“CPI has given our staff more confidence and ability which results in more security and safety for the clients.”

“CPI has great and timely support as well as excellent and quality customer service.”

Challenges

  • Sought Nonviolent Crisis Intervention® training to:
    • Meet regulatory compliance
    • Improve staff confidence in working with challenging clients
    • Improve staff skills in managing behaviors

Environment

  • Has gone through the following CPI advanced training program:
    • Applied Physical Training
  • Provides refresher training to their staff every 12 months.
  • Categorizes their organization as foster care.

Results

  • Reduced challenging / disruptive behaviors by over 50% since implementing CPI de-escalation techniques
  • Reduced the use of force by over 50% since implementing CPI techniques




About This Data

This data was sourced directly from verified users of Crisis Prevention Institute by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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