TechValidate Research on Crisis Prevention Institute


Crisis Prevention Institute Case Study

HCA Healthcare – Lynne Hanlon

Introduction

This case study of HCA Healthcare is based on an April 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

“CPI training improved my organization’s HCAHPS score.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“Increased confidence, improved outcomes during behavioral escalation, and reduced restraints.”

“The training is solid and it works.”

Challenges

Sought Nonviolent Crisis Intervention® training to improve staff confidence in working with challenging clients.

Environment

Categorizes their healthcare organization as behavioral.

Results

Achieved the following results with Crisis Prevention Institute:

  • Reduced challenging/disruptive behaviors by over 50% since implementing CPI de-escalation techniques.
  • Decreased the use of physical restraint and seclusion by 50—74% since implementing CPI training.




About This Data

This data was sourced directly from verified users of Crisis Prevention Institute by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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