TechValidate Research on Crisis Prevention Institute


Crisis Prevention Institute Case Study

HCA Healthcare – Troy Carter

Introduction

This case study of HCA Healthcare Inc. is based on an August 2015 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“CPI training improved my organization’s HCAHPS score.”

“As a CPI Instructor and experienced mental health professional, CPI’s de-escalation methods and techniques are very important in our day-to-day care with our patients.”

“CPI training provides our staff with a better awareness of behavior, a better understanding of our patient population, and an extremely better way of making our interactions and treatment of our patients safer.”

“I work on an acute psychiatric unit; CPI is very important in our environment.”

Challenges

Sought Nonviolent Crisis Intervention® training to:

  • Meet regulatory compliance
  • Reduce workplace violence rate
  • Improve organizational culture
  • Improve staff confidence in working with challenging clients
  • Improve staff skills in managing behaviors

Use Case

Categorizes their healthcare environment as behavioral.

Results

  • Reduced challenging/disruptive behaviors by over 50% since implementing CPI de-escalation techniques.
  • Decreased the use of physical restraint and seclusion by 50—74% since implementing CPI training.




About This Data

This data was sourced directly from verified users of Crisis Prevention Institute by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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