Crisis Prevention Institute Louisiana Healthcare Consultants and Dementia Capable Care Training

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Crisis Prevention Institute Case Study

Louisiana Healthcare Consultants and Dementia Capable Care Training

Introduction

This case study of Louisiana Healthcare Consultants is based on a September 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

“CPI and DCS are the main reasons I have become so successful.”

“DCS has improved staff skills in promoting positive behavioral responses with clients.”

“DCS gives our facility a competitive edge, which yields a solid marketing advantage.”

“The paradigm shift is now evident, and staff is seeing residents who have dementia in a way that allows residents to have better quality of care and life.”

Challenges

Sought DCS training and consulting to:
- Increase client function, safety, and quality of life
- Improve staff, resident, and family relationships
- Improve staff skills and confidence in handling challenging behaviors
- Build or expand a facility or program
- Reduce psychotropic medication use
- Reduce ER visits and hospitalizations
- Meet regulatory compliance
- Decrease staff turnover and stress

Environment

Describes their memory care environment as:
- Skilled nursing/long-term care
- Short-term rehab/transitional care

Results

Improved their dementia care practices by over 75%.
Using DCS training resulted in:
- Improved provisioning of person-centered care
- Decreased use of psychotropic medication
- Decreased falls
- Decreased weight loss
- Decreased decline in ADL performance
- Decreased staff turnover
- Decreased hospitalizations or ER visits
- Improved resident engagement in meaningful activities
Achieved return on their investment with DCS by:
- Increasing clients’ function, safety, and quality of life
- Improving staff, resident, and family relationships
- Improving staff skills and confidence in managing challenging behaviors
- Building or expanding a facility or program
- Maximizing reimbursements (appropriate therapy service referrals and utilization)
- Increasing census and revenue
- Reducing psychotropic medication use
- Reducing ER visits and hospitalizations
- Meeting regulatory compliance
- Decreasing staff turnover and stress

TechValidate Research on Crisis Prevention Institute

Louisiana Healthcare Consultants and Dementia Capable Care Training

Introduction

Challenges

Environment

Results

Company Profile

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