TechValidate Research on Crisis Prevention Institute


Crisis Prevention Institute Case Study

HCA Healthcare – Robert Sutherland

Introduction

This case study of HCA Healthcare Inc. is based on an August 2015 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“CPI training improved my organization’s HCAHPS score.”

“I think staff have been more confident in their abilities to maintain control during situations that may have been viewed as risky situations.”

“I felt as though the information covered was either a positive refreshment or was helpfully new.”

“CPI has made a positive impact in our organization.”

Challenges

Sought Nonviolent Crisis Intervention® training to:

  • Meet regulatory compliance
  • Reduce workplace violence rate
  • Reduce worker compensation claims
  • Improve organizational culture
  • Improve staff confidence in working with challenging clients
  • Improve staff skills in managing behaviors

Use Case

Categorizes their healthcare environment as behavioral.

Results

Decreased the use of physical restraint and seclusion by 100% since implementing CPI training.





About This Data

This data was sourced directly from verified users of Crisis Prevention Institute by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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