Crisis Prevention Institute Res Care, Inc.-Colorado

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Crisis Prevention Institute Case Study

Res Care, Inc. – Colorado

Introduction

This case study of Res-Care, Inc. is based on an August 2015 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

“We use CPI here at youth track. We love the verbal part of the Nonviolent Crisis Intervention® program and since using CPI we have reduced the amount of physical restraints by 75%.”

“Our clients respond well to this program!”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“After implementing CPI training, our clients and staff have formed a stronger bond and are able to work together effectively.”

“I love the Instructor Services. They have helped me in every question, big or small, that I have ever had.”

Challenges

Sought Nonviolent Crisis Intervention® training to:
- Meet regulatory compliance
- Reduce workplace violence rate
- Improve staff confidence in working with challenging clients
- Improve staff skills in managing behaviors

Environment

Provides refresher training to their staff every 6 months
Categorizes their organization as a juvenile corrections facility

Results

Reduced challenging/disruptive behaviors by over 50% since implementing CPI de-escalation techniques
Reduced worker compensation claims by over 50% as a result of implementing CPI techniques
Reduced the use of force by over 50% since implementing CPI techniques

TechValidate Research on Crisis Prevention Institute

Res Care, Inc. – Colorado

Introduction

Challenges

Environment

Results

Company Profile

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