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Crisis Prevention Institute Case Study

Swanson Mental Health Center – Indiana

Introduction

This case study of Swanson Mental Health Center is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

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“We had a critical need for this type of training. CPI provides confidence in addressing and responding to the uncertainties of acting-out behavior.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

Challenges

  • Sought Nonviolent Crisis Intervention training to improve staff confidence in working with challenging clients.

Environment

  • Categorizes their mental health organization as an outpatient center.

Results

  • Reduced challenging/disruptive behaviors by over 50% since implementing CPI de-escalation techniques.
  • Decreased the use of physical restraint and seclusion by 100% since implementing CPI training.
  • Reduced worker compensation claims by over 50% as a result of implementing CPI techniques.
  • Agrees that the enhanced content has helped them, their staff, and their organization.
  • Achieved return on investment with CPI by improving staff skills and confidence.

Organization Profile

Organization:
Swanson Mental Health Center

Industry:
Non-profit

About Crisis Prevention Institute

CPI is a standard-setting resource for organizations that serve society’s most vulnerable. Their proven model for staff training and personalized support empowers professionals who strive to sustain true cultures of compassion.

Learn More:

Crisis Prevention Institute

Source: Henry Pettigrew, Security Manager / Professional Trainer, Swanson Mental Health Center
Validated
  Published: Sep. 2, 2016   TVID: BC9-C54-95A




About This Data

This data was sourced directly from verified users of Crisis Prevention Institute by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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