TechValidate Research on Crisis Prevention Institute


Crisis Prevention Institute Case Study

Large Enterprise Security Company

Introduction

This case study of a large enterprise security products & services company is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“CPI improved staff de-escalation skills, overall safety, and has become ingrained in our training.”

“CPI training improved my organization’s HCAHPS score.”

“As a result of the training with CPI, staff now seem more relaxed when using verbal interventions.”

Challenges

  • Sought Nonviolent Crisis Intervention® training to:
    • Meet regulatory compliance
    • Reduce workplace violence rate
    • Reduce worker compensation claims
    • Improve staff confidence in working with challenging clients
    • Improve staff skills in managing behaviors

Environment

  • Categorizes their healthcare environment as behavioral

Results

  • Reduced challenging/disruptive behaviors by over 50% since implementing CPI de-escalation techniques
  • Decreased the use of physical restraints and seclusions by 75—99% since implementing CPI training
  • Achieved return on investment with CPI by:
    • Meeting regulatory compliance
    • Reducing injuries
    • Reducing worker compensation claims
    • Improving staff skills and confidence




About This Data

This data was sourced directly from verified users of Crisis Prevention Institute by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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