Crisis Prevention Institute Federal Government (South Dakota) and Dementia Capable Care Training

TechValidate Customer Research Library / Crisis Prevention Institute / Case Studies /

Crisis Prevention Institute Case Study

Federal Government (South Dakota) and Dementia Capable Care Training

Introduction

This case study of a federal government is based on a September 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

“DCS gives situations and examples of how to handle problems. It gives the tools to be able to teach the information and techniques to others.”

“DCS has improved staff skills in promoting positive behavioral responses with clients.”

“DCS gives our facility a competitive edge which yields a solid marketing advantage.”

“DCS has been a great source of information.”

Challenges

Sought DCS training and consulting to:
- Increase client function, safety, and quality of life
- Improve staff, resident, and family relationships
- Improve staff skills and confidence in handling challenging behaviors
- Reduce psychotropic medication use

Environment

Describes their memory care environment as:
- Skilled nursing / long-term care
- Short-term rehab / transitional care
- VA facility
- Hospice care

Results

Improved their dementia care practices by 50–74%.
Using DCS training resulted in:
- Improved provisioning of person-centered care
- Decreased use of psychotropic medication
- Improved resident engagement in meaningful activities
Achieved return on their investment with DCS by:
- Increasing clients’ function, safety, and quality of life
- Improving staff, resident, and family relationships
- Improving staff skills and confidence in managing challenging behaviors
- Reducing psychotropic medication use

TechValidate Research on Crisis Prevention Institute

Federal Government (South Dakota) and Dementia Capable Care Training

Introduction

Challenges

Environment

Results

Organization Profile

About Crisis Prevention Institute

About This Data