TechValidate Research on Crisis Prevention Institute


Crisis Prevention Institute Case Study

Essentia Health West Region – North Dakota

Introduction

This case study of Essentia Health West Region is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

“I have taught this for eight years and feel that it is very interchangeable within different disciplines.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“CPI training improved my organization’s HCAHPS score.”

“Many have described feeling so much more confident in handling challenging situations. Many of our staff are new nurses or maintenance crew who have had little to no education in handling this clientele. So giving them some guidance and steps has increased their confidence in this.”

Challenges

Sought Nonviolent Crisis Intervention® training to reduce their workplace violence rate.

Environment

Categorizes their healthcare environment as ED, security, and inpatient/outpatient care.

Results

  • Reduced challenging/disruptive behaviors by 20—29% since implementing CPI de-escalation techniques.
  • Decreased the use of physical restraint and seclusion by 25—49% since implementing CPI training.
  • Agrees that the enhanced content has helped them, their staff, and their organization.
  • Achieved return on investment with CPI by meeting regulatory compliance.




About This Data

This data was sourced directly from verified users of Crisis Prevention Institute by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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