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Crisis Prevention Institute Case Study

Family and Children’s Services of Saint Thomas and Elgin (Ontario) and the Prepare Training® Program – Donna King

Introduction

This case study of Family and Childrens Services Of Saint Thomas and Elgin is based on an August 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

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“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

Challenges

  • Sought CPI training to:
    • Reduce disruptive incidents
    • Reduce workplace violence
    • Improve customer and employee interactions
    • Improve staff confidence in working with challenging clients
    • Improve staff skills in managing behaviors
    • Meet regulatory compliance

Environment

  • Categorizes their organization as government/public service.

Results

  • Achieved return on investment with by:
    • Reducing disruptive incidents
    • Reducing workplace violence
    • Improving staff skills and confidence
    • Meeting regulatory compliance

Organization Profile

Organization:
Family and Childrens Services Of Saint Thomas and Elgin

Organization Size:
State & Local

Industry:
Government

About Crisis Prevention Institute

CPI is a standard-setting resource for organizations that serve society’s most vulnerable. Their proven model for staff training and personalized support empowers professionals who strive to sustain true cultures of compassion.

Learn More:

Crisis Prevention Institute

Source: Donna King, Human Resources Professional, Family and Childrens Services Of Saint Thomas and Elgin
Validated
  Published: Aug. 9, 2016   TVID: ABA-CB4-CF2




About This Data

This data was sourced directly from verified users of Crisis Prevention Institute by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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