Introduction
This case study of Executive Office of the State of North Carolina is based on a December 2015 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
This case study of Executive Office of the State of North Carolina is based on a December 2015 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“CPI has improved staff de-escalation skills, overall safety, and has become ingrained in our training.”
“CPI training has improved my organization’s HCAHPS score.”
“CPI helps me sharpen my communications skills. De-escalation is the key to showing clients that you are concerned about them and their feelings.”
“CPI training allows staff to work as a team in order to solve problems with our clients and to give them choices.”
“I love CPI because it shows you how to look, listen, and learn; we’ve learned how to communicate more effectively with our clients and the key objective is giving them time to process the information.”
Sought Nonviolent Crisis Intervention® training in order to:
This data was sourced directly from verified users of Crisis Prevention Institute by TechValidate.
TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.
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