Crisis Prevention Institute Large Enterprise Health Care Company (Iowa) and Dementia Capable Care Training

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Crisis Prevention Institute Case Study

Large Enterprise Health Care Company (Iowa) and Dementia Capable Care Training

Introduction

This case study of a large enterprise health care company is based on a September 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“I have been a Nonviolent Crisis Intervention® Instructor and a Dementia Capable Care Instructor for some time now and have seen the positive effects training has on staff performance first hand.”

“DCS gives our facility a competitive edge which yields a solid marketing advantage.”

“Staff awareness has led to better interactions with patients. Staff are motivated and prepared for these patients.”

Challenges

Sought DCS training and consulting to:
- Increase client function, safety, and quality of life
- Improve staff, resident, and family relationships
- Improve staff skills and confidence in handling challenging behaviors
- Reduce ER visits and hospitalizations

Environment

The key features and functionalities of Crisis Prevention Institute that the surveyed company uses:

Describes their memory care environment as hospital / acute

Results

Using DCS training resulted in:
- Improved provisioning of person-centered care
- Decreased falls
Achieved return on their investment with DCS by:
- Increasing clients’ function, safety, and quality of life
- Improving staff, resident, and family relationships
- Improving staff skills and confidence in managing challenging behaviors
- Building or expanding a facility or program

TechValidate Research on Crisis Prevention Institute

Large Enterprise Health Care Company (Iowa) and Dementia Capable Care Training

Introduction

Challenges

Environment

Results

Company Profile

About Crisis Prevention Institute

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