Crisis Prevention Institute Federal Government (Florida) and Dementia Capable Care Training

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Crisis Prevention Institute Case Study

Federal Government (Florida) and Dementia Capable Care Training

Introduction

This case study of a federal government is based on a September 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

“DCS has good programs, good instructors, and interesting and up-to-date material.”

“DCS gave staff the tools and research needed to more fully understand the dementia process and its effects on patients and families / caregivers, which in turn helped the patients’ quality of life and engagement with others.”

“DCS has improved staff skills in promoting positive behavioral responses with clients.”

“DCS gives our facility a competitive edge which yields a solid marketing advantage.”

Challenges

Sought DCS training and consulting to:
- Increase client function, safety, and quality of life
- Improve staff, resident, and family relationships
- Improve staff skills and confidence in handling challenging behaviors
- Reduce psychotropic medication use
- Meet regulatory compliance
- Decrease staff turnover and stress

Environment

Describes their memory care environment as a dementia care unit.

Results

Improved their dementia care practices by 25–49%.
Using DCS training resulted in:
- Improved provisioning of person-centered care
- Decreased use of psychotropic medication
- Decreased weight loss
- Decreased hospitalizations or ER visits
Achieved return on their investment with DCS by:
- Increasing clients’ function, safety, and quality of life
- Improving staff, resident, and family relationships
- Improving staff skills and confidence in managing challenging behaviors
- Reducing psychotropic medication use
- Reducing ER visits and hospitalizations
- Meeting regulatory compliance

TechValidate Research on Crisis Prevention Institute

Federal Government (Florida) and Dementia Capable Care Training

Introduction

Challenges

Environment

Results

Organization Profile

About Crisis Prevention Institute

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