TechValidate Research on Crisis Prevention Institute


Crisis Prevention Institute Case Study

Lee County Youth Development Center – Alabama

Introduction

This case study of Lee County Youth Development Center is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

“The agency that I work for has used CPI for many years. The Nonviolent Crisis Intervention® program is top-notch. The Global Professional Instructors as well as the CPI staff who support you after you become a trainer are very professional.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“The staff is more confident on the job now. They have learned real skills that help them to interact with our clients. The Trauma-Informed Care component of the program has given them a better understanding of why our clients behave the way they do. It also shows them that as staff, we must have positive connections with our clients, offer them safety, and teach them impulse control.”

Challenges

  • Sought Nonviolent Crisis Intervention® training to:
    • Improve staff confidence in working with challenging clients
    • Improve staff skills in managing behaviors
    • Fit with our COA accreditation standards

Environment

  • Categorizes their organization as social services, which include foster care, juvenile correction, family services, and community services.

Results

  • Agrees that the enhanced content has helped them, their staff, and their organization.
  • Achieved return on investment with CPI by:
    • Reducing liability
    • Improving staff skills and confidence




About This Data

This data was sourced directly from verified users of Crisis Prevention Institute by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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