Crisis Prevention Institute Streamwood Behavioral Health System-Illinois

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Crisis Prevention Institute Case Study

Streamwood Behavioral Health System – Illinois

Introduction

This case study of Streamwood Behavioral Health System is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“CPI training helps our staff understand the importance of decreasing unsafe behaviors and helping the clients learn better skills.”

“Teaching the verbal part of the class is good for using in everyday life too.”

Challenges

Sought Nonviolent Crisis Intervention® training to:
- Meet regulatory compliance
- Reduce workplace violence rate
- Reduce worker compensation claims
- Improve organizational culture
- Improve staff confidence in working with challenging clients
- Improve staff skills in managing behaviors

Environment

Categorizes their mental health environment as acute care.

Results

Reduced challenging/disruptive behaviors by over 50% since implementing CPI de-escalation techniques.
Decreased the use of physical restraint and seclusion by 75—99% since implementing CPI training.
Reduced worker compensation claims by over 50% as a result of implementing CPI techniques.
Agrees that the enhanced content has helped them, their staff, and their organization.
Achieved return on investment with CPI by:
- Meeting regulatory compliance
- Reducing injuries
- Reducing worker compensation claims
- Reducing liability
- Improving staff skills and confidence

TechValidate Research on Crisis Prevention Institute

Streamwood Behavioral Health System – Illinois

Introduction

Challenges

Environment

Results

Company Profile

About Crisis Prevention Institute

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