TechValidate Research on Crisis Prevention Institute


Crisis Prevention Institute Case Study

Banner Health – Arizona

Introduction

This case study of Banner Health is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

“This is a great training program for prevention and management of violence in the workplace.”

“CPI has improved staff de-escalation skills, overall safety, and has become ingrained in our training.”

“CPI training improved my organization’s HCAHPS score.”

“Staff have improved de-escalation skills.”

Challenges

Sought Nonviolent Crisis Intervention® training to:

  • Meet regulatory compliance
  • Reduce workplace violence rate
  • Reduce worker compensation claims
  • Improve organizational culture
  • Improve staff confidence in working with challenging clients
  • Improve staff skills in managing behaviors

Environment

Categorizes their healthcare environment as behavioral.

Results

  • Achieved return on investment with CPI by:
    • Meeting regulatory compliance
    • Reducing injuries
    • Reducing worker compensation claims
    • Reducing liability
    • Improving staff skills and confidence




About This Data

This data was sourced directly from verified users of Crisis Prevention Institute by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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