TechValidate Research on Crisis Prevention Institute


Crisis Prevention Institute Case Study

Fortune 500 Health Care Company

Introduction

This case study of a Fortune 500 health care company is based on a December 2015 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“CPI has been used at our behavioral health facility for nearly 20 years, and is highly effective.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“CPI training improved my organization’s HCAHPS score.”

“With this training, staff members are more confident in interacting with challenging patients.”

“Patients react positively, in most cases, to our early intervention, which reduces the physical acting-out behaviors.”

“The staff at CPI have always been extremely helpful when I have had any questions or needed advice about any given situation.”

Challenges

  • Sought Nonviolent Crisis Intervention training to:
    • Meet regulatory compliance
    • Reduce workplace violence rate
    • Reduce worker compensation claims
    • Improve organizational culture
    • Improve staff confidence in working with challenging clients
    • Improve staff skills in managing behaviors

Environment

  • Has gone through the following CPI advanced training programs:
    • Trauma Informed Care
  • Categorizes their healthcare environment as behavioral.

Results

  • Decreased the use of physical restraint and seclusion by 50—74% since implementing CPI training.




About This Data

This data was sourced directly from verified users of Crisis Prevention Institute by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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