TechValidate Research on Crisis Prevention Institute


Crisis Prevention Institute Case Study

Holy Name Medical Center – New Jersey

Introduction

This case study of Holy Name Medical Center is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

“Nonviolent Crisis Intervention® training is an excellent program for organizations with a large number of employees that deal with the public.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“CPI training improved my organization’s HCAHPS score.”

“It provides a safer environment for both the staff and patients.”

Challenges

Sought Nonviolent Crisis Intervention® training to:

  • Reduce workplace violence rate
  • Reduce worker compensation claims
  • Improve organizational culture
  • Improve staff confidence in working with challenging clients
  • Improve staff skills in managing behaviors

Environment

Categorizes their healthcare environment as behavioral.

Results

  • Agrees that the enhanced content has helped them, their staff, and their organization.
  • Achieved return on investment with CPI by:
    • Meeting regulatory compliance
    • Reducing injuries
    • Reducing worker compensation claims
    • Reducing liability
    • Improving staff skills and confidence




About This Data

This data was sourced directly from verified users of Crisis Prevention Institute by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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