Crisis Prevention Institute Woodland Hills-Minnesota

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Crisis Prevention Institute Case Study

Woodland Hills – Minnesota

Introduction

This case study of Woodland Hills is based on a May 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

“With CPI, we’ve gained confidence in our abilities to respond to crisis situations in the most appropriate way.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

Challenges

Sought Nonviolent Crisis Intervention training to:
- Meet regulatory compliance
- Reduce worker compensation claims
- Improve organizational culture
- Improve staff confidence in working with challenging clients
- Improve staff skills in managing behaviors

Environment

Categorizes their organization as a juvenile corrections facility.

Results

Reduced challenging/disruptive behaviors by over 50% since implementing CPI de-escalation techniques.
Reduced the use of force by over 50% since implementing CPI techniques.
Achieved return on investment with CPI by:
- Meeting regulatory compliance
- Reducing injuries
- Reducing staff turnover
- Reducing liability
- Improving staff skills and confidence

TechValidate Research on Crisis Prevention Institute

Woodland Hills – Minnesota

Introduction

Challenges

Environment

Results

Organization Profile

About Crisis Prevention Institute

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