TechValidate Research on Crisis Prevention Institute


Crisis Prevention Institute Case Study

Mission Health – Georgia

Introduction

This case study of Mission Health is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“CPI training improved my organization’s HCAHPS score.”

“The program has given us improved teamwork and increased communication skills.”

“CPI is the best-phased intervention for everyone involved. Team approaches.”

Challenges

Sought Nonviolent Crisis Intervention® training to:

  • Meet regulatory compliance
  • Reduce workplace violence rate
  • Reduce worker compensation claims
  • Improve organizational culture
  • Improve staff confidence in working with challenging clients

Environment

Categorizes their healthcare environment as behavioral.

Results

  • Reduced challenging/disruptive behaviors by 40—49% since implementing CPI de-escalation techniques.
  • Decreased the use of physical restraint and seclusion by 25—49% since implementing CPI training.
  • Achieved return on investment with CPI by:
    • Meeting regulatory compliance
    • Reducing injuries
    • Reducing worker compensation claims
    • Reducing liability
    • Improving staff skills and confidence




About This Data

This data was sourced directly from verified users of Crisis Prevention Institute by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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