TechValidate Research on Crisis Prevention Institute


Crisis Prevention Institute Case Study

Providence Health System (Alaska) and Dementia Capable Care Training

Introduction

This case study of Providence Health System is based on a September 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

“DCS provides a course that allows caregivers to use preventive measures to keep them, the patient, and family aware of changes and how to address the needs of the person.”

“DCS has improved staff skills in promoting positive behavioral responses with clients.”

“DCS gives our facility a competitive edge, which yields a solid marketing advantage.”

“The caregivers understand what to look for and how to address the items, which in return relieves the frustrations of the clients.”

Challenges

  • Sought DCS training and consulting to:
    • Increase client function, safety, and quality of life
    • Improve staff skills and confidence in handling challenging behaviors
    • Decrease staff turnover and stress

Environment

  • Describes their memory care environment as:
    • Assisted living
    • Dementia care unit
    • Hospital/acute

Results

  • Improved their dementia care practices by 50–74%.
  • Using DCS training resulted in:
    • Improved provisioning of person-centered care
    • Decreased use of psychotropic medication
    • Improved resident engagement in meaningful activities
  • Achieved return on their investment with DCS by:
    • Improving staff, resident, and family relationships
    • Improving staff skills and confidence in managing challenging behaviors
    • Building or expanding a facility or program
    • Reducing psychotropic medication use
    • Decreasing staff turnover and stress




About This Data

This data was sourced directly from verified users of Crisis Prevention Institute by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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