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Crisis Prevention Institute Case Study

Little City Foundation (Illinois) and the Prepare Training® Program – Casey Carraher

Introduction

This case study of Little City Foundation is based on an August 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

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“CPI provides very comprehensive material, with variations that fit most situations. Also, the customer service is phenomenal!”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“CPI programs provide positive ways to deal with difficult situations, especially for us as an agency that avoids the use of punitive/coercive methods for safety and behavior compliance.”

Challenges

  • Sought CPI training to:
    • Reduce disruptive incidents
    • Reduce workplace violence
    • Reduce injuries and liability
    • Reduce working compensation claims
    • Improve customer and employee interactions
    • Improve staff confidence in working with challenging clients
    • Improve staff skills in managing behaviors
    • Meet regulatory compliance

Environment

  • Categorizes their organization as disability services

Results

  • Achieved return on investment with CPI by:
    • Reducing disruptive incidents
    • Reducing workplace violence
    • Reducing injuries and liability
    • Reducing worker compensation claims
    • Improving customer and employee interactions
    • Improving staff skills and confidence
    • Meeting regulatory compliance

Organization Profile

Organization:
Little City Foundation

Industry:
Non-profit

About Crisis Prevention Institute

CPI is a standard-setting resource for organizations that serve society’s most vulnerable. Their proven model for staff training and personalized support empowers professionals who strive to sustain true cultures of compassion.

Learn More:

Crisis Prevention Institute

Source: Casey Carraher, Education, Training, and Development Professional, Little City Foundation
Validated
  Published: Aug. 22, 2016   TVID: 367-747-AF9




About This Data

This data was sourced directly from verified users of Crisis Prevention Institute by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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