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Crisis Prevention Institute Case Study

Youth Achievement Centre – Yukon Territory

Introduction

This case study of Youth Achievement Centre is based on a May 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

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“I have been able to use most CPI skills in my work and I have been satisfied that my interventions were done in a professional way that showed my clients respect.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“Staff are able to apply a standard approach to every crisis, thereby creating consistency when dealing with youth in crisis.”

Challenges

  • Sought Nonviolent Crisis Intervention training to:
    • Meet regulatory compliance
    • Improve organizational culture
    • Improve staff confidence in working with challenging clients
    • Improve staff skills in managing behaviors

Environment

  • Categorizes their organization / environment as youth development.

Results

  • Reduced challenging/disruptive behaviors by over 50% since implementing CPI de-escalation techniques.
  • Agrees that the enhanced content has helped them, their staff, and their organization.
  • Achieved return on investment with CPI by:
    • Meeting regulatory compliance
    • Reducing liability
    • Improving staff skills and confidence

Organization Profile

Organization:
Youth Achievement Centre

Organization Size:
State & Local

Industry:
Government

About Crisis Prevention Institute

CPI is a standard-setting resource for organizations that serve society’s most vulnerable. Their proven model for staff training and personalized support empowers professionals who strive to sustain true cultures of compassion.

Learn More:

Crisis Prevention Institute

Source: Edgar Musonda, Educator, Youth Achievement Centre
Validated
  Published: Sep. 21, 2016   TVID: 30A-795-3C9




About This Data

This data was sourced directly from verified users of Crisis Prevention Institute by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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