TechValidate Research on Crisis Prevention Institute


Case Study: Timmins & District Hospital, Ontario

Introduction

This case study of TIMMINS & DISTRICT HOSPITAL is based on a August 2015 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

“CPI has improved staff de-escalation skills, overall safety, and has become ingrained in our training.”

“CPI training has improved my organization’s HCAHPS score.”

“CPI really does help staff build confidence when dealing with aggressive behaviours.”

“The impact was positive because CPI training is mandatory in our establishment in order to ensure everyone’s safety, and it works.”

“CPI has impacted our staff positively as they have the confidence they need to deal with aggressive behaviours.”

Challenges

Sought Nonviolent Crisis Intervention® training in order to:

  • Reduce workplace violence rate
  • Improve staff confidence in working with challenging clients
  • Improve staff skills in managing behaviors

Environment

Categorizes their healthcare organization as a hospital.

Results

Decreased the use of physical restraint and seclusion by 50—74% since implementing CPI training.





About This Data

This data was sourced directly from verified users of Crisis Prevention Institute by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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