TechValidate Research on Crisis Prevention Institute


Crisis Prevention Institute Case Study

The Oaklea Trust

Introduction

This case study of The Oaklea Trust is based on an April 2017 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

“CPI and the philosophy of the MAPA® program have helped to influence risk assessments which have, in turn, helped to reduce the need for breakaway techniques and holds. This has improved the quality of life of our customers and the confidence and competence of our staff.”

“CPI improved staff de-escalation skills, improved overall safety and has become ingrained in our training.”

“I find them to be a supportive company with excellent training materials. Other Instructors have always been very helpful whenever I have rung to enquire over something.”

Challenges

  • Sought CPI training to:
    • Reduce workplace violence rate
    • Improve organizational culture
    • Improve staff confidence in working with challenging clients
    • Improve staff skills in managing behaviors

Environment

  • Categorizes their mental health organization / environment as Supported Living and Adult Care Homes

Results

  • Agrees that the enhanced content has helped them, their staff and their organization.
  • Achieved return on investment with CPI by:
    • Meeting regulatory compliance
    • Reducing injuries
    • Improving staff skills and confidence




About This Data

This data was sourced directly from verified users of Crisis Prevention Institute by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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