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Crisis Prevention Institute Case Study

Project Aware – SSTAR – Massachusetts

Introduction

This case study of Project Aware – SSTAR is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

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“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“It has increased confidence and skills staff need to deal with challenging clients and also had a great impact in reducing client’s acting out.”

Challenges

  • Sought Nonviolent Crisis Intervention training because of the following:
    • Reduce workplace violence rate
    • Improve organizational culture
    • Improve staff confidence in working with challenging clients
    • Improve staff skills in managing behaviors

Environment

  • Categorizes their mental health organization / environment as Inpatient center, outpatient center, community health, and methadone clinic.

Results

  • Achieved return on investment with CPI by:
    • Meeting regulatory compliance
    • Reducing liability
    • Improving staff skills and confidence

Organization Profile

Organization:
Project Aware – SSTAR

Industry:
Non-profit

About Crisis Prevention Institute

CPI is a standard-setting resource for organizations that serve society’s most vulnerable. Their proven model for staff training and personalized support empowers professionals who strive to sustain true cultures of compassion.

Learn More:

Crisis Prevention Institute

Source: Kyle Duarte, Case Manager, Project Aware - SSTAR
Validated
  Published: Sep. 8, 2016   TVID: 2B2-851-50A




About This Data

This data was sourced directly from verified users of Crisis Prevention Institute by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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