TechValidate Research on Crisis Prevention Institute

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Case Study: Williamson County Juvenile Services

Introduction

This case study of Williamson County Juvenile Services is based on a December 2015 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

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“CPI improved staff de-escalation skills, improved overall safety, and has become engrained in our training.”

“Staff learn a higher level of communication with the clients which has improved over the years.”

“Helpful supports include webinars, updates, and new methods.”

“It works.”

Challenges

Sought Nonviolent Crisis Intervention® training to:

  • Meet regulatory compliance
  • Reduce workplace violence rate
  • Reduce worker compensation claims
  • Improve organizational culture
  • Improve staff confidence in working with challenging clients

Environment

  • Has gone through the following CPI advanced training programs:
    • Trauma Informed Care
    • Enhanced Verbal Skills
    • Applied Physical Training
  • Provides refresher training to their staff every 6 months.
  • Categorizes their environment as a juvenile corrections facility.

Results

  • Reduced challenging/disruptive behaviors by over 50% since implementing CPI de-escalation techniques.
  • Reduced worker compensation claims by over 50% as a result of implementing CPI techniques.
  • Reduced the use of force by over 50% since implementing CPI techniques.

Organization Profile

Organization:
Williamson County Juvenile Services

Organization Size:
State & Local

Industry:
Government

About Crisis Prevention Institute

CPI is a standard-setting resource for organizations that serve society’s most vulnerable. Their proven model for staff training and personalized support empowers professionals who strive to sustain true cultures of compassion.

Learn More:

Crisis Prevention Institute

Source: Rocky Tubbs, Corrections Officer, Williamson County Juvenile Services
Validated
  Published: Jan. 11, 2016   TVID: 1FA-5C5-9B7




About This Data

This data was sourced directly from verified users of Crisis Prevention Institute by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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