Crisis Prevention Institute Small Business Professional Services Company (Colorado) and Dementia Capable Care Training

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Crisis Prevention Institute Case Study

Small Business Professional Services Company (Colorado) and Dementia Capable Care Training

Introduction

This case study of a small business professional services company is based on a September 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“DCS has increased staff skill levels and allows us to provide better services for clients.”

“DCS gives our facility a competitive edge which yields a solid marketing advantage.”

Challenges

Sought DCS training and consulting to:
- Increase client function, safety, and quality of life
- Improve staff, resident, and family relationships
- Improve staff skills and confidence in handling challenging behaviors
- Reduce psychotropic medication use

Environment

Describes their memory care environment as a facilities consultant.

Results

Using DCS training resulted in:
- Improved provisioning of person-centered care
- Decreased use of psychotropic medication
- Improved resident engagement in meaningful activities

TechValidate Research on Crisis Prevention Institute

Small Business Professional Services Company (Colorado) and Dementia Capable Care Training

Introduction

Challenges

Environment

Results

Company Profile

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