Crisis Prevention Institute Oregon Youth Authority

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Crisis Prevention Institute Case Study

Oregon Youth Authority

Introduction

This case study of Oregon Youth Authority is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

“CPI gave our agency a common language in dealing with behavioral issues with the youth we serve.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

Challenges

Sought Nonviolent Crisis Intervention® training to:
- Reduce workplace violence rate
- Improve staff skills in managing behaviors

Environment

Categorizes their organization as a juvenile corrections facility.

Results

Reduced challenging/disruptive behaviors by 30–39% since implementing CPI de-escalation techniques.
Agrees that the enhanced content has helped them, their staff, and their organization.
Achieved return on investment with CPI by:
- Reducing injuries
- Improving staff skills and confidence

TechValidate Research on Crisis Prevention Institute

Oregon Youth Authority

Introduction

Challenges

Environment

Results

Organization Profile

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