TechValidate Research on Crisis Prevention Institute


Crisis Prevention Institute Case Study

Regional Municipality of Niagara (Ontario) and the Prepare Training® Program – Trevor Ward

Introduction

This case study of Regional Municipality of Niagara is based on an August 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

“I have received positive comments back from trained staff on how they have successfully applied the techniques they learned through the Prepare Training® program.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

Challenges

  • Sought CPI training to:
    • Improve staff confidence in working with challenging clients
    • Meet regulatory compliance

Environment

  • Categorizes their organization as government/public service

Results

  • Improved staff skills and confidence by 50—74% since implementing CPI de-escalation techniques
  • Achieved return on investment with CPI by improving staff skills and confidence




About This Data

This data was sourced directly from verified users of Crisis Prevention Institute by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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