TechValidate Research on Crisis Prevention Institute


Case Study: R.J. Blackley Alcohol and Drug Abuse Treatment Center

Introduction

This case study of R.J. Blackley Center is based on a December 2015 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

“CPI has improved staff de-escalation skills, overall safety, and has become ingrained in our training.”

“Our staff have become more confident after using CPI and have a greater understanding of clients and their needs.”

“The CPI training is very informative and works if applied correctly.”

“Our staff are more alert to arising situations and more confident in their ability to handle a situation.”

Challenges

Sought Nonviolent Crisis Intervention® training in order to:

  • Meet regulatory compliance
  • Improve organizational culture
  • Improve staff confidence in working with challenging clients
  • Improve staff skills in managing behaviors

Environment

  • Has gone through the following CPI advanced training programs:
    • Trauma Informed Care
    • Enhanced Verbal Skills
    • Applied Physical Training
    • Breaking Up Fights
  • Provides refresher training to their staff every 12 months.
  • Categorizes their mental health environment as acute care.

Results

  • Reduced worker compensation claims by over 50% as a result of implementing CPI techniques.
  • Reduced challenging / disruptive behaviors by over 50% since implementing CPI de-escalation techniques.
  • Decreased the use of physical restraints and seclusions by 100% since implementing CPI training.




About This Data

This data was sourced directly from verified users of Crisis Prevention Institute by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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