Confluence Research Chart: Confluence Customer Research

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This data was sourced directly from verified users of Confluence by TechValidate.

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Respondent Details

Statements from the following verified business professionals were used to create this chart:

	Company Size	Industry	Response
Business Professional	Medium Enterprise	Insurance	Visual expression (emojis, reactions, header images, gifs): Least valued Collaboration (in-line and page comments, @mention, tasks, Confluence mobile app): Highly valued Security & compliance (page and space permissions, anonymous access): Highly valued Navigation (activity feed, search, page tree): Somewhat valued Templates (Atlassian templates, create your own template): Least valued Customization (macros, tables, panels, status): Highly valued Integrations (apps—ex. Slack, Trello, Google, Jira, etc., smart links): Somewhat valued Smarts (analytics, page insights): Did not know
Other	Medium Enterprise	Computer Software	Visual expression (emojis, reactions, header images, gifs): Highly valued Collaboration (in-line and page comments, @mention, tasks, Confluence mobile app): Most valued Security & compliance (page and space permissions, anonymous access): Most valued Navigation (activity feed, search, page tree): Most valued Templates (Atlassian templates, create your own template): Most valued Customization (macros, tables, panels, status): Most valued Integrations (apps—ex. Slack, Trello, Google, Jira, etc., smart links): Most valued Smarts (analytics, page insights): Most valued
Other	Small Business	Computer Services	Visual expression (emojis, reactions, header images, gifs): Highly valued Collaboration (in-line and page comments, @mention, tasks, Confluence mobile app): Most valued Security & compliance (page and space permissions, anonymous access): Most valued Navigation (activity feed, search, page tree): Highly valued Templates (Atlassian templates, create your own template): Highly valued Customization (macros, tables, panels, status): Most valued Integrations (apps—ex. Slack, Trello, Google, Jira, etc., smart links): Most valued Smarts (analytics, page insights): Somewhat valued
Developer	Educational Institution	Educational Institution	Visual expression (emojis, reactions, header images, gifs): Somewhat valued Collaboration (in-line and page comments, @mention, tasks, Confluence mobile app): Somewhat valued Security & compliance (page and space permissions, anonymous access): Highly valued Navigation (activity feed, search, page tree): Highly valued Templates (Atlassian templates, create your own template): Did not know Customization (macros, tables, panels, status): Did not know Integrations (apps—ex. Slack, Trello, Google, Jira, etc., smart links): Did not know Smarts (analytics, page insights): Did not know
IT Analyst	Medium Enterprise	Gaming	Visual expression (emojis, reactions, header images, gifs): Most valued Collaboration (in-line and page comments, @mention, tasks, Confluence mobile app): Most valued Security & compliance (page and space permissions, anonymous access): Not valued Navigation (activity feed, search, page tree): Least valued Templates (Atlassian templates, create your own template): Not valued Customization (macros, tables, panels, status): Highly valued Integrations (apps—ex. Slack, Trello, Google, Jira, etc., smart links): Most valued Smarts (analytics, page insights): Not valued
Enterprise Architect	Medium Enterprise	Transportation Services	Visual expression (emojis, reactions, header images, gifs): Most valued Collaboration (in-line and page comments, @mention, tasks, Confluence mobile app): Most valued Security & compliance (page and space permissions, anonymous access): Most valued Navigation (activity feed, search, page tree): Most valued Templates (Atlassian templates, create your own template): Highly valued Customization (macros, tables, panels, status): Highly valued Integrations (apps—ex. Slack, Trello, Google, Jira, etc., smart links): Highly valued Smarts (analytics, page insights): Least valued
System Administrator	Small Business	Media & Entertainment	Visual expression (emojis, reactions, header images, gifs): Not valued Collaboration (in-line and page comments, @mention, tasks, Confluence mobile app): Somewhat valued Security & compliance (page and space permissions, anonymous access): Highly valued Navigation (activity feed, search, page tree): Highly valued Templates (Atlassian templates, create your own template): Most valued Customization (macros, tables, panels, status): Most valued Integrations (apps—ex. Slack, Trello, Google, Jira, etc., smart links): Most valued Smarts (analytics, page insights): Most valued
Application Manager	Small Business	Engineering	Visual expression (emojis, reactions, header images, gifs): Somewhat valued Collaboration (in-line and page comments, @mention, tasks, Confluence mobile app): Most valued Security & compliance (page and space permissions, anonymous access): Highly valued Navigation (activity feed, search, page tree): Most valued Templates (Atlassian templates, create your own template): Most valued Customization (macros, tables, panels, status): Most valued Integrations (apps—ex. Slack, Trello, Google, Jira, etc., smart links): Highly valued Smarts (analytics, page insights): Highly valued
Business Director	Small Business	Computer Software	Visual expression (emojis, reactions, header images, gifs): Least valued Collaboration (in-line and page comments, @mention, tasks, Confluence mobile app): Somewhat valued Security & compliance (page and space permissions, anonymous access): Most valued Navigation (activity feed, search, page tree): Most valued Templates (Atlassian templates, create your own template): Highly valued Customization (macros, tables, panels, status): Most valued Integrations (apps—ex. Slack, Trello, Google, Jira, etc., smart links): Most valued Smarts (analytics, page insights): Highly valued
Marketing Professional	Small Business	Computer Software	Visual expression (emojis, reactions, header images, gifs): Highly valued Collaboration (in-line and page comments, @mention, tasks, Confluence mobile app): Highly valued Security & compliance (page and space permissions, anonymous access): Highly valued Navigation (activity feed, search, page tree): Somewhat valued Templates (Atlassian templates, create your own template): Somewhat valued Customization (macros, tables, panels, status): Highly valued Integrations (apps—ex. Slack, Trello, Google, Jira, etc., smart links): Highly valued Smarts (analytics, page insights): Somewhat valued

Collaboration (in-line and page comments, @mention, tasks, Confluence mobile app)
Security & compliance (page and space permissions, anonymous access)
Navigation (activity feed, search, page tree)
Customization (macros, tables, panels, status)
Integrations (apps—ex. Slack, Trello, Google, Jira, etc., smart links)
Templates (Atlassian templates, create your own template)
Smarts (analytics, page insights)
Visual expression (emojis, reactions, header images, gifs)

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