TechValidate Research on Confluence

These pages present data that TechValidate has sourced via direct research with verified customers and users of Confluence. TechValidate stands behind the authenticity of all published data. Learn more »



1,914 Customers Surveyed

17,879 Data Points Collected

94 Published TechFacts

17 Published Charts



Selected Research Highlights


Confluence Customer Research

How much do you value or use the following feature sets in Confluence?

Most valued Highly valued Somewhat valued Least valued Not valued

Collaboration (in-line and page comments, @mention, tasks, Confluence mobile app)
Navigation (activity feed, search, page tree)
Security & compliance (page and space permissions, anonymous access)
Customization (macros, tables, panels, status)
Templates (Atlassian templates, create your own template)
Integrations (apps—ex. Slack, Trello, Google, Jira, etc., smart links)
Smarts (analytics, page insights)
Visual expression (emojis, reactions, header images, gifs)

Atlassian Customer Research

Which teams at your company use Confluence?

IT/DevOps
83%
Product
66%
Engineering
56%
Operations
45%
Marketing & Communications
41%
Sales & Customer Support
37%
HR/People
29%
Finance & Accounting
21%
Legal
12%
Other
5%

Atlassian Customer Testimonial

Confluence was the missing piece of the puzzle for us. We need to connect experts across a variety of domains and project related disciplines, and Confluence is the glue!

Paul Drummond, Business Development Manager, Trimble

Confluence Customer Testimonial

The integration of Confluence with other tools has significantly enhanced our workflow, providing a unified solution for complete project control. With its user-friendly interface and quality features, Confluence simplifies project management tasks, making it our go-to platform for all project-related work. We consistently utilize Confluence as a digital workspace, facilitating productive collaboration and communication among team members. Its intuitive design ensures easy navigation, while the short learning curve enables swift implementation. Overall, Confluence has streamlined our project processes and contributed to our efficiency.

A Small Business Healthcare Company



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