TechValidate Research on Cisco Collaboration

89 TechFacts – Page 3 of 3


Cisco Headset 730 Customer Testimonial

I really like this headset, it’s great to use when working to have all of your devices connected. I also preferred using these over my AirPods for recreational use music, streaming, etc.

James Koniecki, IT Professional, NTT

Cisco Headset 730 Customer Testimonial

The 730 is an excellent companion to those who are frequently on conference calls and on the move. The headsets look, sound and feel great even when worn for extended hours in the office. I’ve also become accustomed to using them even when I’m not on calls at work or at home to reduce distractions while playing music.

Rene Ferretti, IT Manager, Royal Caribbean Cruises

Cisco Webex Customer Statistic

Webex helps you close the deal.

95% of surveyed customers agree they trust Webex to support customer meetings.

95%

Cisco Webex Customer Statistic

95% of surveyed customers agree they trust Webex to provide scale for large meetings.

95%

Cisco Webex Customer Statistic

Quality and Reliability for all

93% of surveyed customers agree they trust Webex to deliver business-grade quality and reliability.

93%

Cisco Webex Customer Statistic

Unmatched security with Webex

95% of surveyed customers agree they trust Webex to enable secure communications.

95%

Cisco Webex Customer Satisfaction

91% of surveyed Fortune 500, Global 500, and Large Enterprise customers are likely to recommend Cisco Webex.*

91%

Cisco Webex Customer Statistic

Confidence in Webex

85% of surveyed customers are confident that Cisco Webex is an important platform to achieve their workplace transformation goals.

85%

Cisco Webex Customer Testimonial

Customer Experience Spotlight

Webex allows us to disregard physical locations to collaborate daily, make connections within and between districts, interact with communities, and open a world of experience to our students’ classrooms.

Mary Graham-Morris, IT Professional, Northeastern Regional Information Center

Cisco Webex Customer Statistic

Top Four Collaboration Features for Future of Work

62% of users agree co-creating across boundaries is an important for the workplace of the future.

Cisco Webex Customer Statistic

More than half of users say a virtual assistant that connects to my meeting, takes notes and action items and helps schedule a follow-up is important to the future of work.

57%

Cisco Webex Customer Statistic

92% of survey respondents agree transcription and search makes meeting recordings more valuable.

92%

Cisco Webex Customer Satisfaction

Cisco Collaboration

95% of surveyed organizations are likely to recommend Cisco Webex.*

95%

Cisco Webex Customer Satisfaction

Cisco Webex Ambassador Program

95% of surveyed organizations are likely to recommend Cisco Webex.*

95%

Cisco Collaboration Customer Satisfaction

87% of surveyed organizations are likely to recommend Cisco Webex Meetings.*

87%

Cisco Collaboration Customer Testimonial

Using Webex Meetings helps our team to rapidly communicate with project managers and developers.

Richard Mitchell, IT Director, Vyopta Incorporated

Cisco Collaboration Customer Testimonial

Webex Meetings allows our clients to join from anywhere, includes video, and is easy to schedule. It’s a complete tool.

Andre Sole, CEO, Fyrtarn

Cisco Collaboration Customer Testimonial

[Webex Meetings] allows my team to collaborate and communicate faster – thus driving up productivity.

David Severcool, IT Director, Control Southern

Cisco Collaboration Customer Testimonial

[Webex Meetings] simplify the flow of my daily work and enable me to work faster, with greater productivity.

Shelley Black, Customer Care, Technicolor Inc.

Cisco Collaboration Customer Testimonial

My Division is virtual. So Webex Meetings are crucial.

Compliance Officer, State & Local Government

Cisco Collaboration Customer Statistic

Users Love Collaborating

When asked how Webex Meetings has helped them to improve collaboration with their teams, 51% of surveyed organizations said it has strongly improved.

Cisco Collaboration Customer Statistic

Users Love Video Interactions

When asked if they join Webex Meetings via video conferencing devices, 77% of surveyed organizations said yes, they do this today/plan to in the near future.

Cisco Collaboration Customer Statistic

Video Improves Relationships

93% of surveyed organizations do believe that using video in meetings improves their interactions and strengthens their business relationships.

93%

Cisco Collaboration Customer Statistic

Users Love Better, Shorter Meetings

When asked how Webex Meetings improved their productivity with the ability to have more efficient meetings, 86% of surveyed organizations said it has resulted in the expected amount of improvement.

86%

Cisco Collaboration Customer Statistic

100% of surveyed organizations confirmed that they participate in 20+ per week.

100%

Cisco Collaboration Customer Statistic

90% of surveyed organizations confirmed that they participate in 11-20 per week.

90%

Cisco Collaboration Customer Statistic

68% of surveyed organizations confirmed that they participate in 4-10 per week.

68%

Cisco Collaboration Customer Testimonial

What I Love About Webex!

The BIG GREEN BUTTON! And video everywhere. We’ve made meetings simple and the usage is really taking off, which is very important for a global company separated by distance. We are building a tighter family.

Brian Kachel, CTO, Premier Research

Cisco Collaboration Customer Satisfaction

91% of surveyed organizations are likely to recommend Cisco Collaboration.*

91%



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